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MicroFinance Development for Rural Communities

SRSP Microfinance Program: SRSP from its experience and understanding of the target group understands that poverty reduction can only be possible if it is addressed with a multidimensional poverty reduction strategy. This may be in the form of imparting skill enhancement training with low cost training programs, providing financial support in the form of loans, improving physical infrastructure by not only constructing farm to market roads but also fulfilling the dire need of rural water supply and proper sanitation. Moreover, providing assistance in developing social infrastructure is also necessary to address the issue of poverty, especially in rural areas. This may be by creating awareness on rural health, education, and family planning through social mobilization. SRSP thus employs an approach where MCO/WCO are identified as vehicles for building the self help capacity and potential of the communities. These organizations are also the vehicles to identify and undertake a variety of diverse developmental projects related to, for instances, microfinance, infrastructure development, natural resource management, enterprise promotion and social development. SRSP has its microfinance operations spread currently in 60 union councils of the 8 districts of NWFP.  Rural populations in Northwest Frontier Province (NWFP) are mainly engaged in small-scale agriculture or agriculture-related activities and are generally poorer than their urban counterparts.

Characteristics of Rural Financial Markets in NWFP

 

Low population density, small average loans, and low household savings, which increases the transaction cots per monetary unit of financial intermediation. Lack of infrastructure, limited social services like education and health, and low integration with complementary markets results in highly fragmented financial markets that involve high costs of overcoming information barriers and limited risk diversification opportunities. Seasonality of agricultural production and sensitivity to natural disasters heighten the probability of covariant risks (in prices and yields) affecting client incomes and add to the cost of rural financial intermediation.

Hap Arnold The combination of above leads to increase transaction costs and risks for any MFPs wanting to serve rural clients in NWFP. For these reasons, formal financial institutions have largely avoided serving rural areas. Consequently lack of access to business financing at a reasonable cost leaves most microentrepreneurs dependent on self-finance or very costly, short-term credit from money lenders, which limits their ability to actively benefit from investment opportunities and contribute to economic growth.

The microfinance program thus aims at easy accessibility of the rural poor to credit, which is believed to increase a household liquidity both in short and long run. The availability of lump sum cash in the form of loans increases the purchasing power of the target household for responding to economic opportunities and also avoiding the risk of making a sale of a productive asset in case of any income shock.

SRSP provides loans to individuals against group guarantee. Small loans required by the members of the Community/Women Organisations are given through a transparent process of identification of deserving members (with a primary focus on poorest of the poor) by these groups. A group generally has a president, secretary, an activist and around 30-35 members from a village. To apply for a loan, the group comes up with a written resolution in its general body meeting, which is also attended by a Social Organiser/Credit Officer of SRSP. In the meeting, a group recommends x number of borrowers for loan disbursal by the SRSP. Borrowers' social as well as technical appraisal is carried out accordingly. Normally 25-35% of the group members avail the credit facility. Groups that have been formed by SRSP also manages its members savings, for which it usually have a bank account and of which loans to the group members are also issued internally charging, either at low mark up or sometimes at no mark up at all. The group also linkup their members with other external sources, other then SRSP in order to meet their financing need for productive purpose. As of December 31, 2004 over 245 million rupees have been disbursed to around 20,000 clients with an average loan size of Rs. 10,000 per borrower. 28 percent of the total clients are women. The credit facility is being accessed for various income-generating activities. The districts where the microfinance programme is operational include Peshawar, Nowshera, Abbottabad, Haripur, Mansehra and Battagram, Kohat, Karak and Hangu, The main donor to support microfinance operations in the eleven districts of existence is the Pakistan Poverty Alleviation Fund (PPAF), which provides a running finance facility of Rs. 100 million for credit disbursement to SRSP. There is no cap on the mark up that SRSP charge from its clients as the PPAF highly encourages a self-sustained microfinance programme for long term access of the poor to credit in the province.

Loan Products For Rural MicroFinance

Designing loan products was challenging as it always involves balancing the demands of the target market with lending agency’s concern for risk management and attaining financial sustainability. We have experienced that the interests of the borrower and the lender are often in conflict while offering any lending services. Borrowers prefer no or low interest rates, loans with large amounts and for longer period, which if offered makes impossible for the lender to attain financial sustainability as well as maintaining the loan portfolio in a good shape. The products on offer are designed in a manner that it takes into account a member weekly savings capacity. Women members of the group apply for the loan against the group guarantee. Group size ranges from 3-5 members in urban while 15-20 members in rural groups. All loan products entail a fixed loan-processing fee (irrespective of the loan size). Except Emergency Loan, which is designed to save a member from the sale of a productive asset in case of an income shock, the rest of the loan products are offered with a mark-up of one percent per month charged on flat rate method. Loan period varies from 10 to 32 months. Loan graduation to higher ceilings is offered against all loans based on a client outstanding repayment behaviour and capacity. With the beginning of 2006, three new loan products were added to the product list. The eligibility requirement for receiving loan encompasses the following requirements:

  • The perspective client has to locally reside;
  • She shall be in good health and her age shall fall between 18 – 60 years.
  • Availability of National Identity Card is must;
  • She shall be willing to stand as guarantor for her group members;
  • She shall allow staff members to carry out her household and business (if any) appraisals; She shall regularly attend and save in weekly meetings if she is a member to a Saving Group.

Loan Products Details

Managing Loan Costs

Costs associated with microfinance operations at SRSP are managed in the following manner: Staff salaries, which is tend to be the highest expense as it is often more than the operational cost and one with the least amount of cushion. Instead of opening up additional branch offices (field unit), SRSP opens up village/union based village-post where adequate demand for micro-credit is witnessed. These village-posts are low cost and provide fewer services than a branch and aren’t opened on a full-time basis. Through these village-posts, staff is enabled to be closer to clients without incurring the cost of a full-fledged unit. At SRSP, each branch office is a profit centre. Branch has the capacity and the system to prepare monthly loan portfolio reports. These reports track each branch’s progress compared with annual growth are also used as the basis for calculating staff incentives. This enables unit managers to assume the responsibility for keeping the costs low, keeping productivity and income high and also generating a surplus. Believing in standardization of systems and procedures, SRSP has the system accomplishes consistent procedures in all its retail location. For instance, to keep the staff focused on the three spares of operations i.e. loan appraisals, disbursements and subsequent recovery of installments. A month in general is divided into three quarters. First ten days are utilized for collection of installments, next ten days for loan appraisals and the last ten days of a month for disbursement of loans and collection of fresh applications.

Staff Career Development Ladder

 

 

 

 

 

 

District

 

 

 

 

Senior / 

Credit

 

 

 

Credit

District

Manager

 

 

Asst.

Officer

Credit

 

 

Credit

Credit

 

Officer

 

Credit

Trainee

Officer

 

 

 

Intern

 

 

 

 

 

           
Level 0  Level 1 Level 2 Level 3 Level 4 Level 5

Based on employment age, academic qualification and performance

MF Staff Performance Evaluation Indicators

  • Repayment Rate
  • Current Portfolio
  • Active Clients
  • Operational Self-sufficiency
  • Policy Compliance

We also strongly believe in a direct relationship between a well-trained staff and high productivity, therefore at SRSP substantial attention is focused on prescreening staff. Relaxation in qualification is acceptable. Generally potential credit officers are preferably to be graduate or less (higher qualification means higher salary expectation). The selected candidates training lasts for two cycles. During the first cycle, they are hired as volunteer for a month.  During the period they are made familiar with the SRSP’s core values and competencies and also teaching them the theoretical aspect of their jobs. SRSP believes that such kind of orientation creates a sense of elitism so new employees believe they are joining something special. At the end of period, successful candidates are offered trainee status with a fixed monthly stipend.  During the next six months they interact with the target group in the field, where in they start learning the technical aspects of the job and tricks of the trade from experienced personnel. They get confirmed as regular staff upon the satisfactory completion of their training period.

  • The microfinance section at SRSP is indeed one of those sections, which enjoys a very low staff turnover as it provides a competitive compensation and other various incentives. Incentives includes not only in monetary terms but also providing opportunities for career advancement as almost all branch managers that we currently have are promoted from within of which many started as trainee (the lowest position in a branch).

 

 

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